We would like you to know that at every stage of the negotiations and the installation we were delighted with the efficiency and courtesy of all those involved in the work. We are also very impressed by the quality of the door and windows installed and it is reassuring to know that they are easy to clean and maintain, and clearly secure. Needless to say, we will strongly recommend Anglian to family and friends.
Very impressed with the person who did the dem and there was no hard selling just telling us what we wanted to know. It put our minds to rest and we know we can rely on Anglian.
From initial web site inquiry to final decision to place orders was very efficiently executed. Customer service was excellent. Range and quality of products was excellent. From previous experiences with Anglian Home Improvements stretching back some 30 years we expected good service and were certainly not disappointed.
Excellent customer focus and honest information.
Polite, objective, very professional. We had said we wanted triple glazing, but she enquired the location of the windows and suggested to us that double glazing might be sufficient. Once she had shown us the samples we were convinced and chose double glazing! What particularly impressed us is that she could have gone with us and let us order triple glazing, but her chief concern, clearly, was the need of her prospective customer.
We were most impressed by your representative who we found to be most personable and not at all pushy. He knew all the facts and answered all of our questions to our satisfaction. We have used Anglian before on a previous property and would not have any hesitation in using them again when we double glaze other parts of the property.
Your initial quotation and survey was thorough and well presented, clearly identifying the options and the cost associated. The fitters arrived on time, were very tidy and worked in an organised way, that meant the house did not get too cold and messy. The quality of the workmanship is excellent and the windows and door finish is excellent. We are very pleased with Anglian Home Improvements double glazing.
I was extremely impressed with the representative. He was professional and friendly. The presentation was helpful but the samples with the explanations were right on target. I always opt for quality. I have had windows and doors from a number of companies over the years and can whole-heartedly recommend Anglian. I have never had any issue with Anglian, the product quality or the cost and will remain a happy and returning customer.
Pam was excellent - polite, objective, very professional. We had said we wanted triple glazing, but she enquired the location of the windows and suggested to us that double glazing might be sufficient. What particularly impressed is that she could have gone with us and let us order triple glazing, but her chief concern, was the need of her prospective customer. She was not simply out to make as expensive a sale as she could. It was this honesty, together with the quality of the product and price, that convinced us to order there and then.
I had a number of reps call around re the job in question and i MUST say that the rep was very professional, he did not bombard me info and there was definitely no hard sell. He was respectful of my wishes and came over to me as very helpful and polite. This was in contrast to some other major window companies.