Company FAQs

Buying from Anglian

How long will the visit from the sales adviser take?

We usually advise you to allow at least an hour, but this will depend on your individual requirements. At an appointment we will measure up, discuss the styles and options that suit you and your needs, and then provide you with a quote tailored to your specifications.

What happens after we have accepted the quote for our home improvements?

Once you’re happy with your quote, one of Anglian’s professional surveyors will call at a time that suits you to carry out a detailed survey. We’ll take photographs of your original windows, detail rights of way and check what access equipment will be needed. For a step by step guide click here.

What will happen during the visit from the sales adviser?

Our sales adviser will listen carefully to your individual requirements and talk you through our design and manufacture process. They will demonstrate our high quality products, take some careful measurements and give you a free no obligation quote - tailored to your specific requirements.

Can you match my existing style of window?

Yes, we offer an extremely wide range of windows to complement every home such as our best selling White Knight uPVC windows, our Timber & Aluminium range and also our woodgrain finishes which give the charm of a natural woodgrain finish.

Where do you make all of your Products? 

Anglian’s UPVC is extruded in our own factories in Norwich. We are the only home improvement company to extrude and install our own UPVC into consumer’s homes. The majority of what we sell is manufactured in house to ensure that we have control over the quality of the product from start to finish.

Do you replace Glass or do repairs?

Anglian only do full window replacements. Therefore where you have a leaky, draughty or misty window we recommend a full replacement. As a business we only carry out repairs on our own products under guarantee. If you would like to get in contact regarding replacement parts or repairs call us on 0800 988 9398.

Will I be pressured during my appointment?

Anglian's quotes are free and no obligation so there is no pressure to buy.

Will I have to decide there and then?

No you won't. Anglian's quotes last up to 6 months so decisions can be made in the fullness of time.

What happens when the salesman leaves? What do I need to do?

If you want to take Anglian up on their quote please contact 0800 500 600 to arrange for the representative to visit yourself to sort out the paperwork.