Got a question about our doors? Click on the questions to reveal the answers.
- Do you offer catflaps in your doors?
- Yes we can add catflaps into the solid panels of our doors.
- How secure are your doors?
- Our doors are very secure and have multi-point locking and deadlocks as standard.
- Do you offer any accessories for doors?
- Yes we offer a range of door accessories, including handles, letterboxes, spyholes and door knockers.
- Can I have different glass in my door?
- Yes we offer a range of glazing options for doors, including textured and patterned glass.
- Do you offer wooden doors?
- We have a great range of wooden doors manufactured from a solid block of laminated ply that’s 44 mm thick and incorporates two strategically placed sheets of aluminium to offer outstanding durability, weather protection and security. See more
- Where can I buy paint to touch up any worn areas on my door?
- We can provide touch up paint, please complete our online formand we will be in touch as soon as possible.
- Can you match my existing style and colour of door?
- We have one of the widest ranges of doors available, from UPVC doors to wooden doors. Visit our doors section.
- How secure are your french doors/patio doors?
- Our range of patio doors and french doors are very secure. We offer toughened glass as standard where necessary, as well as a sophisticated multi-point locking system.
- Can you provide doors suitable for disabled access?
- Yes we can add a low threshold sill to any of our doors to ensure that you can easily access your property.
- Do you offer an extended guarantee?
- Yes, Anglian offer Guarantee Plus, an extended guarantee which will cover you once your original guarantee has ran out.
- Does Anglian have an insurance backed guarantee?
- Yes we do offer an insurance backed guarantee known as the Anglian Guarantee Insurance Scheme. Anglian is a registered member of FENSA and amongst other building regulations it stipulates that all customers must be offered insurance that covers their replacement window and door installation in the event of the company ceasing to trade. Unfortunately the industry has a history of small and medium sized companies becoming insolvent leaving customers with worthless guarantees and major expense when any rectification work has to be carried out. This new regulation has been put into force to help protect consumers if this happens.
- How much does the Anglian Guarantee Insurance Scheme cost?
- The cost of the 10 year policy is only £60 as a 'one-off' payment - that equates to just £6 per year. To apply for this scheme you need to complete the application form that is mailed out to you after you've placed an order.
- Are Anglian members of FENSA?
- Anglian is a fully registered member of FENSA. All of our installations comply with the Building Regulations set out by FENSA. See more
- Are you members of GGF?
- Anglian are a leading member of the Glass and Glazing Federation (GGF). See more
- Why can't you give me a price online?
- Every one of our products is bespoke. This means they are tailor-made specially for your home and because of this we cannot give you an approximate price online – it would be impossible to give you an accurate figure. See more
- How long will the visit from the sales adviser take?
- We usually advise you to allow at least an hour, but this will depend on your individual requirements. Read more on our sales process
- What will happen during the visit from the sales adviser?
- Our sales adviser will listen carefully to your individual requirements and talk you through our design and manufacture process. They will demonstrate our high quality products, take some careful measurements and give you a free no obligation quote - tailored to your specific requirements.
- How do you ensure the workmanship of your fitters?
- "To become an Anglian installer, you have to meet the most rigorous standards of workmanship and measure up to a 30 page code of conduct. In other words, we employ only the best.
- How do I change the time of my visit from the sales adviser?
- Please call us on 0800 500 600 and we will be happy to arrange a time that is convenient with you.
- Where is my nearest showroom?
- Anglian have over 200 locations nationwide, visit our 'In your Area' section to find the showroom nearest to you.
- What happens after we have accepted the quote for our home improvements?
- Once your order has been received, Anglian will carefully manufacture your products to your exact specification. We will arrange an installation date with you and then an expert team of Anglian fitters will install your improvements quickly and efficiently, and with the least possible inconvenience to you.
- How long does the installation take?
- Please refer to the questions on the individual products.
- How will Anglian install my improvements?
- An expert team of Anglian fitters will install your products quickly and efficiently, and with the least possible inconvenience to you. We will never remove more than 3 windows at a time - to avoid draughts and dust in your home. We care for your home as if it were our own - laying out dustsheets to protect your furnishings and removing all dust and debris before departing. After every installation, we will make a customer care call to ensure that everything lives up to your expectations. And we'll check that you're still totally happy in 12 months time.
- When will I need to pay for my improvements?
- A deposit for the improvements may be required and then the balance will be due on completion of the installation.
- I am interested in your services to the trade, who do I contact?
- Please visit our B2B website or call us on 0870 428 0274
- I am interested in working for Anglian, who do I contact?
- Please visit our careers website for our latest vacancies.
- What funding options do you have available?
- Anglian offer a range of funding options to help ease the cost of home improvements. Please see our funding options page for details or ask your sales adviser for more information.
Or if you've got a query not covered here, you may find your answer in our general FAQs section »
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