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Customer Care - Our customer commitment

Our Customer Commitment

As the experts in home improvements with over 40 years experience, we're dedicated to helping our customers create their perfect home.

Customer Satisfaction

Being the most highly recommended home improvement business in the country proves how serious we take our customers' satisfaction.

As an Anglian customer you can be sure to get:

  • The best possible advice drawn from our wealth of expertise
  • The very highest quality of products
  • The very highest standards of service
  • This superior quality and service at a competitive price
  • Unparalleled customer care during and after your installation

We're so much more than just a window company, and we're confident that you'll notice a real difference in quality between Anglian Home Improvements and our competitors.

Product Design

Anglian invests heavily into research and development to ensure our products are always at the cutting edge of innovation and design.

And because our design and development teams work together closely, our products are always perfect for their intended purpose – both functionally and aesthetically.

Manufacturing

By attending carefully to every single element of the manufacturing process and using only top quality components, our products are built to last the pace of modern living.

Unlike most of our competitors, Anglian own and run state-of-the-art manufacturing plants, allowing us to keep our pricing competitive and our quality control high.

Take the construction of our UPVC window frames as an example. Once our extrusion plant has created the UPVC from raw materials, it's cut and welded together to the exact lengths specified by your survey, all using our revolutionary automated process that removes any chance of manual error.

Assembly and Quality Control

The component parts of our windows, doors and conservatories are all brought together and assembled by highly trained operators. Then before leaving the factory, all our products are thoroughly quality checked and approved.

Transportation

We have our own fleet of dedicated delivery vehicles, ensuring that our products reach our regional bases undamaged and ready for fitting in your home.

We hope we can bring our wealth of experience to helping you update your own home. Call us free on 0800 500 600 or get a free no obligation quote.

Our customer care