Frequently Asked Questions

Regency Conservatory

Could I use my conservatory all year round?
Yes. If you choose our Solaroof as an option, which is a special glass with an applied film designed to reduce heat gain in summer through the roof. Also our thermally efficient double glazing will help keep you warm in winter too.
How much will my conservatory cost?
Each one of our conservatories is custom built to the specifications of your home. And as every home is unique, so is every price. One of our fitting specialists will visit your home to carry out a thorough inspection before we give you a tailored quote.
Can you build a new conservatory on existing basework?
We are able to build a conservatory on existing basework as long as the basework is in good order. Get a quote today and one of our fitting specialists can inspect this thoroughly.
Will I need planning permission for my new conservatory?
You may need planning permission for your new conservatory, however Anglian can manage this whole process on your behalf, and at no cost to you.
Could you create a conservatory to cover a swimming pool?
Yes we could. Why not call us on 0800 500 600 to discuss your individual requirements?
Do you make orangeries?
Anglian offers a wide range Orangeries meticulously crafted and intelligently designed to fit perfectly with your home.
How long will it take me to get my new conservatory?
All of our conservatories are bespoke so when you get a quote one of our fitting specialists will give you an estimated date for the installation. As a guide it takes an average of 12 weeks.
Can you design a conservatory to suit my home?
We offer an extremely wide range of conservatories to complement every home from our best selling White Knight UPVC conservatories to our woodgrain finishes which give the charm of a natural woodgrain finish. We also have a range of styles. Why not get a quote and one of our fitting specialists can show you the options we can offer.
Do you offer any finance to help me pay for my conservatory?
We offer a range of finance options through Anglian Financial Services to make your home improvements more affordable.
Do you offer timber conservatories?
We have a great range of timber conservatories manufactured from preservative treated, seasoned hardwood from managed forests.
What is Solaroof?
Solaroof is a revolutionary roof system. It reduces the suns heat and glare passing through the roof, helping you to control the temperature of the conservatory. Solaroof also dramatically reduces ultra-violet rays passing through the roof, which can cause furniture to fade. It's like putting a pair of sunglasses on your roof!
Do I need to do anything before you build my conservatory?
We usually advise you to clear the area of your garden items to enable us to get started as soon as possible.
Will you remove my old conservatory?
Yes we can remove your old Conservatory for you if required. If the structure is on proper footings rather than just stood on slab they will need to be taken care of also. If the new conservatory was going exactly where the old one was then subject to survey we could build our conservatory on your base. We will not adapt a base in any way however neither extend it nor reduce it. We are also happy for the customer to remove their own site obstructions be it an old conservatory or an outhouse etc.
Can I have an open plan conservatory?
Yes you can, as long as the overall house and conservatory complies with Part L of the Building Regulations
What types of roofs do you supply?
We supply both glass and polycarbonate roofs to fit with your individual requirements. On the glass roof we can also offer the addition of our solaroof to keep you cool in summer.
Do you offer flooring for conservatories?
We do offer flooring for conservatories and all other rooms within your home. More information is available in the Timberland Flooring section.
Will you take care of the electrics and heating in my conservatory?
We can help with some electrics and heating improvements in your conservatory, but speak to your sales adviser to discuss your own requirements fully.
How long are your conservatories guaranteed for?
Our conservatories are guaranteed for 10 years.
Will you undertake any minor building work (e.g. dwarf walls and gable ends)?
We may be able to do some minor building work, but speak to your sales adviser to discuss your own requirements fully.
Do I need ventilation in my conservatory?
Yes your conservatory does need to be ventilated but we will take care of that during the design process.
Can I have a catflap in my conservatory door?
We are able to fit a catflap to a solid panel door in a conservatory
What's the best way to fit blinds in my conservatory?
We recommend Thomas Sanderson, who provide an excellent range of conservatory blinds and have been specially trained to fit them in Anglian conservatories.
Can you fit a conservatory on sloping ground?
We probably can fit a conservatory on sloping ground, but speak to your sales adviser to discuss your own requirements fully.
What can you do if I have a manhole cover where I want my conservatory?
If you have a manhole cover in the construction area we have two situations 1) if the manhole is situated on the line of the strip footing it will have to be moved further down the line of the drain. Most drains are less than a metre below the surface and are relatively easy to deal with. Drains which are much deeper or have several inlets pose more problems but our Surveyors are all familiar with drains and manholes. 2) if the manhole falls within the floor area of the conservatory in what’s known as the oversite then provided it is no closer than 400mm to the strip footing then we raise and seal the manhole. The double seal cover we use will ensure there are no problems with odours and it can be tiled or covered over with a soft floor covering
What can you do if I have an extractor fan where I want my conservatory?
If an extractor fan is venting to where the conservatory is going then where possible we will re-route the extractor pipe so it does not exit in the conservatory. Should this not be possible then the customer will need to change their extractor (if it is for a cooker) to one which re-circulates the air back into the room through filters.
Are you able to fit second floor conservatories?
"Normally we will check to see whether planning permission is required for a conservatory and where it is we obtain it for the customer. In the case of first floor conservatories planning permission is always required and is more frequently refused than with ground floor constructions. We will only take an order for a conservatory for first floor construction where planning permission has already been obtained.
Do you offer an extended guarantee?
Yes, Anglian offer Guarantee Plus, an extended guarantee which will cover you once your original guarantee has ran out.
Does Anglian have an insurance backed guarantee?
Yes we do offer an insurance backed guarantee known as the Anglian Guarantee Insurance Scheme. Anglian is a registered member of FENSA and amongst other building regulations it stipulates that all customers must be offered insurance that covers their replacement window and door installation in the event of the company ceasing to trade. Unfortunately the industry has a history of small and medium sized companies becoming insolvent leaving customers with worthless guarantees and major expense when any rectification work has to be carried out. This new regulation has been put into force to help protect consumers if this happens.
How much does the Anglian Guarantee Insurance Scheme cost?
The cost of the 10 year policy is only £60 as a 'one-off' payment - that equates to just £6 per year. To apply for this scheme you need to complete the application form that is mailed out to you after you've placed an order.
Are Anglian members of FENSA?
Anglian is a fully registered member of FENSA. All of our installations comply with the Building Regulations set out by FENSA.
Are you members of GGF?
Anglian are a leading member of the Glass and Glazing Federation (GGF).
Why can't you give me a price online?
Every one of our products is bespoke. This means they are tailor-made specially for your home and because of this we cannot give you an approximate price online – it would be impossible to give you an accurate figure.
How long will the visit from the sales adviser take?
We usually advise you to allow at least an hour, but this will depend on your individual requirements.
What will happen during the visit from the sales adviser?
Our sales adviser will listen carefully to your individual requirements and talk you through our design and manufacture process. They will demonstrate our high quality products, take some careful measurements and give you a free no obligation quote - tailored to your specific requirements.
How do you ensure the workmanship of your fitters?
"To become an Anglian installer, you have to meet the most rigorous standards of workmanship and measure up to a 30 page code of conduct. In other words, we employ only the best.
How do I change the time of my visit from the sales adviser?
Please call us on 0800 500 600 and we will be happy to arrange a time that is convenient with you.
What happens after we have accepted the quote for our home improvements?
Once your order has been received, Anglian will carefully manufacture your products to your exact specification. We will arrange an installation date with you and then an expert team of Anglian fitters will install your improvements quickly and efficiently, and with the least possible inconvenience to you.
How long does the installation take?
Please refer to the questions on the individual products.
How will Anglian install my improvements?
An expert team of Anglian fitters will install your products quickly and efficiently, and with the least possible inconvenience to you. We will never remove more than 3 windows at a time - to avoid draughts and dust in your home. We care for your home as if it were our own - laying out dustsheets to protect your furnishings and removing all dust and debris before departing. After every installation, we will make a customer care call to ensure that everything lives up to your expectations. And we'll check that you're still totally happy in 12 months time.
When will I need to pay for my improvements?
A deposit for the improvements may be required and then the balance will be due on completion of the installation.
I am interested in your services to the trade, who do I contact?
Please visit our B2B website or call us on 0870 428 0274
I am interested in working for Anglian, who do I contact?
Please visit our careers website for our latest vacancies.

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